Zlatko Jovanovic
IT Specialist
5441 N East River Rd | Chicago | Illinois 60656
(773) 507-7708 | [email protected]
www.bulleproof.com

PROFESSIONAL QUALIFICATIONS
IT Specialist with working Systems, Network and Desktop Administration experience in Healthcare IT. Extensive experience in Systems Integration/Interfacing and medical software analysis/development. Working knowledge of HL7 standard and Mirth Connect® engine. Working experience with Windows Server 2008/2012, Ubuntu Server, XenServer: installation, configuration, maintenance. Working knowledge of HTML, CSS, PHP, MySQL, MS SQL, Crystal Reports, Web design (WordPress, Bootstrap), Pentaho, ETL, AWS, Raspberry Pi, Adobe Acrobat, Photoshop, Dreamweaver, and CRM administration (ACT, vTiger, Zurmo). Academic experience with leading industry forensic software: EnCase® 7.2, FTK® 3.4, C.A.IN.E.®, Helix®; Forensic tools: FRED, uFED, CellXtract, Talon. Academic experience with programming languages/frameworks/libraries: C+, FORTRAN, AngulajJS, JQuery.

EXPERIENCE
Simple Laboratories, Chicago IL April 2014 - Present
Senior Technologist
  • Systems integration. Integrating lab equipment with laboratory information system.
  • EMR/EHR interface projects coordination.
  • Creating test plans, developing and troubleshooting HL7 interfaces using interface engine Mirth Connect®.
  • Install, configure and support network, PC and laboratory equipment.
  • Troubleshoot and resolve both internal and external customer technical issues (hardware, software, network, and EMR).
  • Network administration: documenting IT procedures, issues and resolutions, maintaining backups, creating business continuity and disaster recovery plans.
  • XenServer, Windows Server 2000-2012 administration.
  • Collaborate with vendors and partners as in-house project coordinator.
  • System utilities scripting and custom application (database & reports) development.
  • Corporate website development and administration.
Advance Transportation Systems, Bridgeview IL January 2016 - Present
System Administrator - Consultant
  • Windows Server 2012 administration.
  • Custom transportation management web application development and maintenance.
  • Maintaining computer network , including computer hardware, system software, application software, and all configurations.
  • Desktop support for local users.
  • Corporate website design and administration.
Zugme, Inc., Chicago IL December 2013 - Present
Quality Assurance Analyst - Consultant
  • Responsible for QA function for internally developed social media website.
  • Providing digital functionality and technology expertise to support design and implementation.
  • Planning quality assurance activities.
  • Build test cases based on requirement coverage.
  • Execute manual and scenario-based testing on multiple platforms.
  • Cross-browser/device compatibility: desktop, tablet and mobile.
  • Work closely with Visual Designers and Software Engineering teams to develop functional test requirements and test plans.
  • Track the integration of business objectives and usability requirements with interactive and visual design and evaluate the design of the site according to visual and UX designs.
  • Participate in reporting to project managers on testing efforts including remaining issues, defect resolution, and identification of issue trends for escalation to engineering group.
  • Contribute to overall success of the projects and the teams.
Cult Power, Inc., Des Plaines IL May 2011 - Present
System Administrator - Consultant
  • Windows Server 2012 administration.
  • Custom transportation management web application development and maintenance.
  • Maintaining computer network , including computer hardware, system software, application software, and all configurations.
  • Desktop support for local users.
  • Corporate website design and administration.
MedGyn Products, Inc., Addison IL December 2012 - April 2014
Network Administrator
  • Windows Server 2008 administration. Assuring availability, performance and security of the corporate network.
  • Maintaining computer network and related computing environments, including computer hardware, system software, application software, and all configurations.
  • Daily monitoring and troubleshooting.
  • Hardware installation, troubleshooting, and maintenance.
  • Planning, coordinating, and implementing network measures in order to protect data, software, and hardware.
  • Monitoring network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
  • Application software testing.
  • Diagnosing hardware and software problems, and replacing defective components.
  • Corporate website design and administration.
  • C-Level and local users support.
Illinois Manufacturing Foundation, Chicago IL May 2012 – July 2012
Intern - Network Technician
  • Planning, development, and installation of the computer network for the organization.
  • Windows Server 2008 installation and configuration.
  • Physical and logical network plan designing.
  • Wiring installation and infrastructure building.
  • Information security policies development.
Jugent, Belgrade, Serbia March 2004 – March 2005
Automatic Control System Technician
  • Maintaining automatic control systems.
  • Installing and servicing industrial and garage doors, revolving and sliding motion doors.
  • Promote and sale equipment parts and tools.
Processor Commerce, Belgrade, Serbia May 2003 – March 2004
Sales representative/Technician
  • Assisted customers with choosing the best solutions of the newest computer and other technology.
  • Performing repairs and hardware and software installations.
  • Testing hardware and software for the “e-Magazine” magazine.

EDUCATION
International Academy of Design and Technology, Chicago IL July 2012
Bachelor of Science degree in Computer Forensics - Summa Cum Laude
  • GPA 3.97/4.00. Core classes 4.00
  • Three times "President's List" award recipient.
  • Major courses: Operating Systems, Windows Workstation Administration, Forensic Accounting, Computer Forensic Investigation, Advanced Computer Forensics Lab, Unix Forensics, Mac Forensics, Windows Forensics, IT Project Management, Android Forensics, Information Security.
School of Electrical Engineering, University of Belgrade, Belgrade, Serbia June 2003
Associate of Science degree in Electrical Engineering
  • Major: Power Systems
  • Relevant Courses: Power Systems Analysis, Measurement of Electric Power, Transmission and Distribution of Electric Power, Power and Distributive Plants, Relay Protection, Power System Components, Electric Drives, Electrical Installations and Lighting, Electromagnetic Theory.

SKILLS
  • Excellent knowledge of Microsoft Operating Systems, Windows Server 2008, Active Directory, Microsoft Office Programs, VMware®, Linux distributions, HTML, CSS, computer hardware and software installation, electrical wiring and installation, and audio/video installation.
  • Languages: fluent in Serbian, Bosnian, Croatian, and Montenegrin.
  • Analytical, problem solving, and detail oriented. Strong customer service skills.
  • Eligible to work for any employer in U.S. (US Citizen).

CERTIFICATIONS AND COURSES
  • Cisco CCNA Exploration: Network Fundamentals, 2010.
  • TEEX Information Security Basics, 2011.
  • TEEX Digital Forensics Basics, 2011.
  • Open Meetings Act, Attorney General of Texas, 2011.
  • Public Information Act, Attorney General of Texas, 2011.
  • ISACA e-Symposium "A Comprehensive Look at Information Security in Your Organization" 2010.
  • ISACA e-Symposium "Protecting Yourself and Your Enterprise from Data-based Vulnerabilities" 2009.
  • Internal Quality Audit Training (ISO 13485)




AFFILIATIONS




HONORS



  • Forensic Focus
  • BrightTALK Academy
  • Litigation Support Professional Networking
  • IADT ITO Club
  • President's List award - Term 4/2011, Term 5/2011, Term 1/2012
  • Perfect Attendance Award - Term 4/2009, Term 5/2009